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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Did Not Request a "Forgot Password" E-mail

    The information in this article can help you when a "Forgot Password" e-mail arrived which you did not request.

    What to Do:

    You can disregard the e-mail. Your password will not be changed.

    If you are concerned that your Nintendo Account has been compromised or accessed by an unauthorised user, please review our recommendations in the Nintendo Account Recovery Process to update your password and protect your account.

    Situation Not Resolved:

    If you have additional questions or concerns, please contact us for support.