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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Screen is scratched

    Lower screen (Touch Screen) is scratched

    This defect can only be caused by the action of the user. This may occur when treating hardware, accessories or games improperly.

    The Nintendo DSi can be sent in for repair or replacement with costs.

    The exact cost of the repair can be found in the relevant repair price list, together with detailed information on the procedure for obtaining a repair.

    Upper screen is scratched

    This defect is only caused by the action of the user. This may occur when treating hardware, accessories or games improperly.

    The Nintendo DSi can be sent in for repair or replacement with costs.

    The exact cost of the repair can be found in the relevant repair price list, together with detailed information on the procedure for obtaining a repair.