Support

Get support for your Nintendo systems, software and services

Black lines on the screen

  1. Make sure the Nintendo DS Lite battery pack is charged - the power indicator LED will light green. If the power indicator LED does not light green, plug the system directly into a wall outlet using the AC adapter (included) to charge the battery.
  2. If this malfunction only occurs with a certain game try testing the game with a different Nintendo DS Lite system if possible.