Support

Get support for your Nintendo systems, software and services

No Power [Nintendo Classic Mini: Super Nintendo Entertainment System]

Description:

On the Nintendo Classic Mini: Super Nintendo Entertainment System, the POWER Switch is ON, but the power LED is unlit.

What to Do:

  1. Reboot the console.
    • Slide the POWER Switch OFF, then ON again.

Did the power LED turn on?




  1. Power on the TV or monitor and select the correct HDMI input.
    • If the power LED on the console is on, but there is no image on the TV, click here.

  1. Check the serial number on the bottom of the console.
    • Consoles sold in Europe will have the serial number prefix "SEE" followed by nine digits.
    • Any other serial number prefix indicates the console is from another region.

What is the serial number prefix for your console?



You have a console that was intended to be sold in another region.

  1. We have found that this issue can be caused by using an underpowered AC adapter or power source.
  2. If a licensed AC adapter is unavailable, you can try using a different AC adapter that is rated as 5V/1A.

Situation Not Resolved:

If the issue persists, the console will need to be repaired.

Please contact us for support by clicking here.


  1. Verify that you are using the original AC adapter that came with the console (model No. CLV-003).
  2. Power cycle the device.
    • While resetting the AC adapter, check for any damage (frayed cables, cuts, kinks, etc.).
    • If any damage is found, the AC adapter will need to be replaced.
  3. If possible, test the console using another licensed AC adapter or a power source that is rated for 5V/1A.

Situation Not Resolved:

  • If the console works with another licensed AC adapter or with a compatible power source, then the AC adapter will need to be replaced.

  • If the console does not work with another licensed AC adapter, then it will need to be repaired.

Please contact us for support by clicking here.