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Nintendo Network ID Sign-In Discontinuation for Nintendo Accounts

We would like to provide an update on the recent incidents of unauthorised access to some Nintendo Accounts.

While we continue to investigate, we would like to reassure users that there is currently no evidence pointing toward a breach of Nintendo’s databases, servers or services. As one action in our ongoing investigation, we are discontinuing the ability to use a Nintendo Network ID to sign in to a Nintendo Account. All other options to sign in to a Nintendo Account remain available.

As a further precaution, we will soon contact users about resetting passwords for Nintendo Network IDs and Nintendo Accounts that we have reason to believe were accessed without authorisation.

In addition, we continue to strongly encourage users to enable two-step verification for their Nintendo Account.

If any users become aware of unauthorised activity, we encourage them to follow the steps in the Nintendo Account recovery process.

During the investigation, in order to deter further attempts of unauthorised sign-ins, we will not reveal more information about the methods employed to gain unauthorised access.

We apologise for the inconvenience and concerns caused to our customers, and we will continue working hard to safeguard the security of our users’ data.

FAQ

What Is the Difference Between a Nintendo Account and Nintendo Network ID?

Nintendo Accounts and Nintendo Network IDs are used for different purposes. Information is available that explains these differences.

How do I sign in to my Nintendo Account if I previously used a Nintendo Network ID?

If you are having difficulties signing in to your Nintendo Account and previously used a Nintendo Network ID, information is available regarding accessing your Nintendo Account.

Can I still link my Nintendo Network ID to my Nintendo Account?

Can my Nintendo Network ID still be used to sign in on Nintendo 3DS systems or Wii U consoles?

Yes, a Nintendo Network ID can still be used to sign in on a Nintendo 3DS system and/or a Wii U console.

What should I do if I know or suspect that my Nintendo Account has been accessed by an unauthorised user?

If your account has been compromised or accessed by an unauthorised user, recover your Nintendo Account.

To enhance the security of your Nintendo Account, set up two-step verification.