Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

I created a new account, but I haven't received an email with the verification code. What should I do?

If you haven't received the email, please wait a little while and try again. Or, try the following:

  • Check that the email address that you provided is correct.
  • Check your junk folder to see if the email has been delivered there.
  • Check the email rejection settings of your email service to see if emails from "no-reply@accounts.nintendo.com" are being rejected.
  • Check that the address that you provided hasn't already been used to create an existing account.