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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    No sound from the speakers

    Please check the following, if possible:
    Are headphones connected to your Nintendo 3DS system?

    • If yes, please remove the headphones as no sound can be emitted from the speakers if the headphones are connected.
    • If not, is the volume of your Nintendo 3DS system turned up?
    • If yes, please test if the error only occurs with one or more specific software titles.

    Does this issue occur with several software titles?

    Did this solve your problem?

    • If not, the software is faulty.

    Who published the faulty software in the UK / Ireland?

    → For information about the publisher, please refer to the contact details in the software manual.