Support

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Parental Controls & Master Key Enquiries

If you need a Parental Controls master key for Nintendo Switch and have a Nintendo Account linked to your console, you can request a master key on this self-service page.

If you need a Parental Controls master key for Nintendo Switch and don't have a Nintendo Account, please contact us.

For any queries about Parental Controls and master keys please contact:

The iStore Building, No.1 Sandton Drive

Sandton, 2146

Telephone: 011 390 7002(Calls are charged at the local rate to the caller)

Give us a call

E-mail us: Open a ticket

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