Parental Controls, Forgotten PIN and Master Key Enquiries
If you need a Parental Controls master key for Nintendo Switch and have a Nintendo Account linked to your console, you can get a master key at any time from this self-service page.
Do you have a Nintendo Switch console and a smart device?
If you need a Parental Controls master key for Nintendo Switch and don't have a Nintendo Account, please contact us.
For any queries about Parental Controls and master keys please contact:
The iStore Building, No.1 Sandton Drive
Telephone: 011 390 7002(Calls are charged at the local rate to the caller)
E-mail us: Open a ticket