Support

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Important Notice

Dear customers,

Due to the challenging situation surrounding the coronavirus, customer service is currently operating at reduced capacity. We ask for your understanding that there may be delays in responses to messages.

Additionally, we have made the difficult decision to temporarily suspend repairs. We understand that this is frustrating, and we apologise to those whose repairs we are currently unable to process.

We are closely monitoring the situation, and when customer service operations return to normal, we will update this page.

We would like to express our concern and support for all those affected by the COVID-19 outbreak during this challenging time.

Thank you for your understanding and for your patience.

To reach us during this time, please check our contact page.

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Nintendo is always on hand to help you, whether you're perplexed by a game puzzle, stumped by your system set-up, or just want to hear up-to-the-minute Nintendo news. Please pay special attention to the age restrictions and call costs associated with some of these helplines, and always ask the permission of the person who pays the telephone bill before you ring Nintendo.

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