Frequently Asked Questions

I'm not a member of Club Nintendo – how can I sign up?

In order to become a Club Nintendo member, you need to register at least one registerable Nintendo system or boxed game on the Club Nintendo website. You can find a red product registration card inside the packaging of all current Nintendo systems (excluding Wii U) and many Wii U, Nintendo 3DS, Wii and Nintendo DS games – enter the printed code on the Product Registration section of the Club Nintendo site and then follow the on-screen instructions.

Please note that download versions of games downloaded from Nintendo eShop can only be registered if the Wii U console, Nintendo 2DS, Nintendo 3DS, or Nintendo 3DS XL system used to download them is either a) linked to a Club Nintendo account prior to the download or b) linked to a Club Nintendo account within five days of the software download. It may take up to 24 hours for downloaded software to successfully display in Club Nintendo once your accounts are linked. To finish the registration, the product survey must be completed. Also, some older boxed titles may no longer be registrable, as product registration codes can expire.


How do I connect my Nintendo 3DS system to my Club Nintendo account?

You can find details of how to link your Nintendo 2DS, Nintendo 3DS, or Nintendo 3DS XL system to your Club Nintendo account on our Nintendo 3DS Support page.


How do I connect my Wii U console to my Club Nintendo account?

You can find details of how to link your Wii U console to your Club Nintendo account on our Wii U Support page.


How do I register a downloadable version of an eligible game with Club Nintendo?

Providing the Wii U console, Nintendo 2DS, Nintendo 3DS, or Nintendo 3DS XL system that you download them to is connected to your Club Nintendo account or is linked within five days of download, any downloadable versions of games downloaded from Nintendo eShop will be added to the My Registered Games and Systems section of your Club Nintendo account page. You can then visit this page and click the 'Claim Stars for this download' link to complete the registration survey as normal.

Please note, it may take up to 24 hours for downloaded software to successfully display in Club Nintendo once your accounts are linked.

For downloadable versions of eligible games to count towards this promotion, the registration survey(s) within Club Nintendo must be completed by 23:59 (local time) on January 20th 2015 to qualify for both soundtrack CD and download codes, or by 23:59 (local time) on March 31st 2015 to qualify only for the download codes.

Please also note that downloadable versions of games downloaded from Nintendo eShop can only be registered if the Wii U console, Nintendo 2DS, Nintendo 3DS, or Nintendo 3DS XL system used to download them is already linked to a Club Nintendo account, or linked within five days of downloading the software. For more information, please see the How To Buy Games page of our website.


I pre-purchased Super Smash Bros. for Wii U before linking my Nintendo Network ID to my Club Nintendo account. I've now linked my accounts, but the game doesn't appear in My Account on Club Nintendo. What should I do?

Please contact Customer Services.


For how long is the CD available?

The CD is exclusively available for participants who register both games before 23:59 (local time) on January 20th, 2015. The request of the soundtrack CD must be completed by 23:59 (local time) on January 27th 2015.


Is the soundtrack CD limited in number? Could it run out of stock before I claim mine?

No: everyone who claims their soundtrack CD before 23:59 (local time) on January 27th 2015 will receive a CD.


If I register one game before January 20th and the second game between January 21st and March 31st, what can I claim?

You will be able to claim two free two download codes for Mewtwo, but not the CD.


What songs are included on the soundtrack CD?

Please visit the soundtrack CD section of this promotional website for more information.


When will the soundtrack and download codes be sent?

Dispatching of soundtrack CDs will begin in early 2015. Dispatching of download codes will begin on April 15th.


Is there an expiry date on my free download codes?

Download codes must be used before 23:59 (South Africa) on May 31st 2015.